What Our Clients Have To Say

Over the last thirteen years since Mike’s accident, he’s tried, what seems like, everything in the therapy realm. The train vs. car accident he was in all those years ago left him with a traumatic brain injury, life-altering limitations, but his sense of self, humor, and optimism was untouched. His unwavering optimism and sense of humor are what makes Mike, Mike.

So when Mike did the free trial at Walk The Line a year ago, we were all surprised, pleased, anxious, hopeful, and excited to see what he was able to do just on that first visit. To have the support of several therapists and/or trainers is one of the things that makes WTL so different from the other places. That additional support allows him to succeed. He has made so much progress here. And on his days off from there, he continues to make improvements with his home therapy team. It’s been incredible.

The team at WTL has been such a breath of fresh air. We’ve gotten so used to just being another client. It was quite a shock on the first day it rained when a line of employees armed with umbrellas came out to help clients into the building. And it’s smaller things too that make this place different. Such as the bathroom. There’s more than one accessible bathroom…there’s four! This place is different from top to bottom. The staff here is so encouraging and supportive. We’ve heard our fair share of garbage from

other places: you should look for a nursing care facility, you’ve hit a plateau, it’s unethical for us to treat you when our time could be spent treating other clients, you’re not trying hard enough, you’re unmotivated. This list goes on and on. But not here. Mike has hit goals, exceeded goals, and been continually encouraged to do more. We’re confident that the next year will be filled with more of the same awesomeness!

During my three years at SCI, I have found the staff to be of the highest level of quality.  Leading up to, and since my spinal cord operation, I have had physical therapy from four different providers.  I have experienced the best results since I started at SCI.  I am confident that a good part of my improvement is a result of the SCI philosophy that individuals can improve over time with continued aggressive therapy. Another critical factor in my improvement is the quality of the staff that has worked with me.  The team approach of physical therapists, physical therapist assistants and athletic trainers creates an environment that has given me the greatest opportunity for improvement.  

During the past three years I have worked with most of the staff.  I have found them to be very knowledgeable and all have assisted in my recovery.  As with most clients, I have more experience with certain staff members, so I want to especially mention Debby, Ashley, Lori, and Leslie.  These individuals are the primary cause of my improvement and I would like them to know how much they are appreciated.

Happiness, hope, humor, making not-so-great days into great days…

You, dear trainers, much more than that.

You bring out the best in all your clients. I see new clients coming in serious laughing and joking now.

You are a five-star problem-solving team and one that makes encouragement a natural part of your activity.

You are the best of friends and make those not-so-great days greater. You are the greatest1

You are everyday heroes and are truly proud to be walk the line trainers.